1. Allows you to contact us by typing in your contact information, name, and your message. We collect the the following details via text input fields:
2. Name
3. General text area box for comments or questions
4. Category selection drop-down menu for details of what type of message or query the customer has
5 Email address, for replying to the customer
6 Customer phone number.
7. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
8. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
9. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
10. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
11. We don't share data with any third party organisation under any circumstance.
12. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
13. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
14. If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
15. By default, The Study Support does not collect any analytics data.
16. By default, The Study Support does not share any personal data with anyone.
17. Visitor comments may be checked through an automated spam detection service. We don't send your data (if any) to any third party.
Regards